1. Student
Registration
All courses must be booked in
advance and where appropriate can be started on any Monday.
Manchester Academy of English reserves the right to cancel
or change the course programme without prior notice. You
should send the stated deposit with your application and a
photocopy of passport at least two weeks in advance of your
arrival.
2. Booking confirmation
- On receipt of the
completed application form and deposit, we will send you
the confirmation of the booking.
- An invoice, acceptance
letter and, if required, visa support letter will then
be issued. These items will be faxed and then posted.
3. Payment Methods
Full fees must be paid in
Sterling currency, before the course begins. You may pay by
“Swift”, Bank transfer, Credit Card, Travellers’ cheques or
cash. Bank charges in the country of origin and in England
are for the account of the remitter. (Please see “How to
Apply for a course”).
4. Cancellation Charges
- The registration fee,
accommodation booking fee and insurance charge are
non-refundable.
- If cancellation is due
to a visa refusal, a refund will only be given once we
have received official written confirmation of the visa
refusal from the Home Office or British
Consulate/Embassy concerned. In the case of a visa
refusal if we are notified up to a week before the
course starts we will refund the deposit less
registration fee, accommodation fee and any insurance
fee. If we are not notified of this a week before the
course is due to start, other charges will be incurred.
- Cancellations must be
made in writing by letter or fax and addressed to the
Director. Written evidence of the student’s inability to
attend must be provided. Proof of transmission/postage
is required. Cancellation fees are as follows:
up to 28 days
before the course starts: - lose deposit
8 – 28 days before
the course starts: - lose 50% course fees and one
week accommodation fee if booked
0 – 7 days before
course starts – lose 100% course fees and one week
accommodation fee if booked
5. Postponement Fee/Charge
You must give a minimum of
one week’s notice if you are forced to postpone the start of
your course. If such notice is not given the normal fees may
be charged. If you postpone more than once then a further
administration fee will be charged.
6. Refunds
Tuition fees will not be
refunded for early departure, absence or illness once a
course has started. No refunds or credit will be given for
early departure, absence or illness during the course or for
a reduction in previously booked hours. You are recommended
to take insurance to cover this.
Courses cannot be shortened.
If a refund or credit is agreed, it is at the discretion of
the Director of Manchester Academy of English, and in all
cases an administration fee will be charged on both course
and accommodation arranged on your behalf.
In cases where a student’s
leave to remain in the U.K has been granted by the Home
Office or British Consulate on the basis of his/her studies
at this college, no refund of fees is possible unless
his/her termination of studies is approved by the Home
Office or British Consulate in writing and this written
evidence submitted to our office.
7. Policies on holidays
Students wishing to have a
planned period of absence must give two weeks notice. If the
student is taking a minimum course of ten weeks, the course
can be extended. The period of absence must be for a full
week.
8. Insurance
We strongly recommend that
every student takes out insurance to cover such events as:
Cancellation or Curtailment of the course booked, due to
serious illness or accidental injury before your arrival;
Loss of personal effects, loss of passport or tickets,
medical expenses and repatriation; Personal liability and
Personal Accident. Failure to do so could cause serious
problems in the case of an emergency. Manchester Academy of
English can provide cover for all the risks mentioned above
if you require it.
For students in homestay
accommodation arranged by Manchester Academy of English,
insurance covering personal liability is compulsory and is
payable with your deposit unless you can provide us with a
copy of an equivalent insurance policy in English at the
time of booking.
In the event of death or
illness, we do not accept responsibility unless the cause is
shown to be negligence by Manchester Academy of English or
Manchester Academy Tours Limited or its staff. We do not
accept liability for loss of students’ property or for extra
expense incurred by circumstances outside our control
including strikes, riots, war etc. Once paid the insurance
charge is not refundable. Please note that these conditions
replace any earlier printed version.
9. If the student is under
18.
The person in charge of the
student (father, mother, or guardian,) will have to sign on
the back of the application form and authorise the person at
the head of the Manchester Academy of English or their
representative to take the following action:
- to have my son/daughter
treated in an emergency, or to allow a doctor or
hospital to carry out an urgent operation if required.
- I declare I will pay the
doctor’s or hospital bills for any eventual treatment.
- I will allow my child to
travel into Manchester by public transport.
- I authorise my child to
take part in all tourist, sporting, and cultural
activities organised.
- I allow my child to go
out in the evening.
10. Please ask for a copy
of our Equal Opportunities policy if required.
